As the COVID-19 pandemic progresses, all public sector workers are experiencing profound changes in their work. Social distancing is requiring work to be rearranged in ways that minimize contact with other people. In the municipal sector, this is leading to more and more situations where municipal employees are working alone.
Working alone is often misunderstood. There may be situations where multiple people are working in the same building, but if their work duties don’t bring them into regular contact with one another, they are working alone. A worker is working alone if help would not be readily available when needed. It is not enough that workers have access to cell phones. A worker must be conscious to use the phone, and any number of injuries or medical emergencies could prevent them from calling for help.